lesson n.3

to bear in mind = tener presente
to complain = protestare
half-board: mezza pensione
suspicious = dubbioso

you're likely to --> è probabile che

misunderstandig advertising synonimous of deceptive

gullible = somebody who believes things easily

VALUE FOR MONEY = rapporto qualità-prezzo

you run out of time if you're late

RUN OUT OF MONEY (do not availability)
I've had up to my neck!

cream vs. custard (panna// crema)

TO PROVIDE YOU WITH -> mettere a disposizione

as for// as regard

Recommend + S + to
Suggest + ING form
Suggest + S + verb (senza to)

Should you need further information do not hesitate to contact me

over the la months we've had similar requests received

You're hotel was highly recommended
I learnt about your high services...
IN BUSINESS (nella risposta di una lettera, dopo Dear,...) SEMPRE ---> Thank for your letter.

well-deserved break